
Coffee as a global industry is by and large harmful to people and planet. What brings us together as a team of coffee professionals is a dissatisfaction with this status quo and a belief that positive change and alternate models are possible, starting with how we design our very own coffee business.
We name our coffees after the people that produce it
Smallholder farmers produce most of our world's coffee supply, yet they remain the most marginalized geographically and economically of all actors in the industry. 100% of our coffee purchases support the businesses of small-scale farmers or family-owned farms.

Committed to a higher price
Unfortunately, according to numerous studies, prices paid for green specialty coffees still today often do not cover the full cost of production. A requirement for us to purchase a coffee through an importer is access to transactions and pricing traceability from the producer up to us. We’ve been keeping and analyzing a database of prices from coffees we’ve purchased since 2015. Today, we look at two benchmarks as indicators of a sustainable price that we pay for coffee. Our price paid FOB for coffee against known FOB price benchmarks, and our Farmgate price against well-researched costs to produce a pound of coffee. Read our most recent transparency report for more information on prices we paid.

Reducing Our Environmental Impact
Coffee is a high intensity carbon impact food. Most GHG emissions and landfill waste occur in the final phases of coffee's lifecycle (roasting, distributing, retailing, brewing and consuming). We are committed to delivering a lower carbon impact cup. Today some commitments towards this include using 100% biodegradable packaging for our coffee bags, composting in 2 on 4 of our cafés, incentivising the use of reusable cups in our cafés by offering $0.25c rebate on drinks, delivering our e-commerce orders when possible by bicycle courrier or electric truck, and roasting our coffee with an Afterburner that reduces harmful emissions by 95%.
FAQ
To get detailed step-by-step Preparation guides for the most common brewing methods at home go here!
There is not significant variation among our roast levels or colours - all could be described as medium/medium-light. We differentiate our coffees by where they come from. We roast each of our coffees to be sweet, clear, and versatile enough to taste delicious as both espresso and filter. When we roast a coffee, we develop a recipe that will represent it to its fullest potential, no matter how you brew at home. For those who prefer certain flavour profiles for their favourite brewing methods, feel free to let us know what you're looking for and we'll be happy to help you find it: info@dispatchcoffee.ca
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