Barista - Toronto
In the process of onboarding new employees, we are committed to equal opportunity for folks from all walks of life to join our team. Successful candidates will be selected for an interview and hired based on their alignment with the necessary skills required for the role. We strongly believe in creating an environment where our team members and customers feel safe, comfortable and welcomed. Central to this is a zero tolerance policy towards racism, homophobia, or discrimination of any kind.
Please send through your CV and a cover letter to share a little bit about yourself and why you would like to join our team.
Job title: Barista Terms: Part time & full time Probationary Period: 3 months Hours/week: 15-40 hours a week Department: Retail Reporting to: Store Manager
Description:
It is your role as a barista and team of baristas to host and guide each customer through their journey in our stores - to make them feel at home and welcome, to make their experiences informative and personalized, delightful and memorable and to connect them to the people and places that our product comes from.
Primary Accountabilities:
Operational
Open + close the cafe autonomously
Prepare our retail beverage menu with consistency and excellence
Complete drink prep for each week
Keep cafe and bathroom clean, tidy and restocked
Coffee Knowledge
Basic comprehension of extraction theory and other brew methods
Demonstrates the ability to share our coffee stories and our coffee’s attributes/characteristics with co-workers and customers
Interest in supply chain, traditional specialty coffee supply chains and commodity supply chains
Ability to follow troubleshooting guidelines for brewing equipment
Customer Experience
Greet customers warmly (eye contact, ready to serve)
Guide customers through the cafe space, beverage menu, and pastry offerings
Engage in an approachable, informative and educational way creating awareness and connection to our supply chain
Anticipate customer needs
Communication/Teamwork
Communicate directly, respectfully, constructively and positively with co-workers and management
Communicate with team through assigned channels (slack, wheniwork, email, text, meetings)
Show up to work on time everyday
Alignment with our work culture expectations as per our Code of Conduct
Wage: Starting Barista wage is $15-$16.50
Vacation:
2 weeks paid vacation (accumulated 4% of hours worked).
Flexible unpaid time-off if/when operationally possible.
Perks:
Be a part of and contribute to our amazing work culture
25 cent monthly 333g retail bag of coffee
50% discount on additional retail bags
Free in-store coffees on-shift
50% discount on off-shift coffees
Discounts on pastries, grab n go and brewing equipment + merch