We're here to help! firstname.lastname@example.org
Our current decisions to ship on a monthly basis is rooted in several core values that consider you and the environment:
Saving you money on four weekly shipments or bi-monthly shipments of coffee, instead of one, flat rate shipping cost per month for one box of all the coffee you need for that month.
Shipments mean carbon emissions and packaging materials/waste. The more shipments we reduce, the less carbon impact we have. We believe in monthly shipments of the volume of coffee you need for that month, over sending you your monthly volume via 2, 3, or 4 shipments.
We value simplicity and utility, and the ultimate objective of our subscription service is to supply you with your personalized monthly need of coffee beans. The reason we ask a few questions when you first build your subscription is to ensure we deliver the perfect amount of bags for one month for you.
This volume can be adjusted month to month, as coffee needs change. That said, a concern we hear often is that many bags shipped once a month will mean brewing "stale" coffee. Our response to that is that "Fresh off roast", though popular wisdom would have you believe, is actually not best. Our industry has marketed coffee "fresh off roast" , but our shelf-life tests have indicated that our coffee is best for brewing roughly 7-10 days off roast. This is because coffee needs to "rest" after it has been roasted. The chemical charge and remaining activity contained in the roasted coffee bean can act as a buffer from water binding to the ground coffee and extracting the yummy stuff that enters your mug. Additionally, so long as you do not open your coffee bags until you are about to brew them, no oxygen can enter our coffee bags, and contribute to oxidization that would otherwise degrade the coffee beans. Simply put - if you get 4 bags delivered to you, and you only open them when you are ready to brew for a consecutive number of days, each bag, once opened, will be optimal 10-30 days after it's opening. Most people don't consume 333 grams of coffee in more than 15 days. Further more, even beyond 30 days off opened will not incur a loss of volatile aromatics and complexity that is majorly perceivable, and to us, not worth the cost and environmental consequences associated with multiple delivery of small "fresh off roast" parcels.
This said, we are continuously optimizing our subscription service and feature based on your feedback and needs, and our service may evolve over time.